Say you work for a financial services company in the lending business. You receive loan applications that you process in exactly 2 days. For every 20 applications, you approve one. This means your approval ratio is 5%. Say below is … Read More
root cause analysis
Root Cause Analysis – a story
Let’s say I recently joined a fictitious online fashion store as an analyst. One morning I receive a message from Bill, our VP of Analytics. Bill: Jack from reverse logistics team called. said he sees lots of return requests being … Read More
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